Frequently Asked Questions

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✧Wrong Address✧

Buyers are fully responsible for filling out a correct mailing address. If an error is made on our end, please reach out and we will attempt to redeliver / adjust.

If your order is shipped and you have entered your shipping address incorrectly you can contact USPS to intercept your package.

✧Canceling /Changing Order✧

You can cancel or change your order within 24 hours of ordering. 

✧Processing Time✧

All orders will be shipped every Friday. This is a small business run by 2 people. Please be patient with us because each order is packed with love & care by me and my significant other.

✧Shipping Locations✧

We accept orders from US, Canada. We also accept international orders, but double check here to see if your country is able to receive US imports before ordering.

✧Custom Fees✧

Usually, packages will clear customs without any issues. Buyers are responsible for any customs fees that may incur.

✧Shipping Time✧

Domestic shipping (US) should arrive within 1-2 weeks. International shipping should arrive within 2-4 weeks. USPS shipping times vary due to delays right now, so please be patient.

✧Returns & Exchanges✧

All sales are final. At this time we do not accept any returns or exchanges.

✧Lost Packages✧ 

Tracking information is provided for both shipping methods. Once your order is shipped, it is USPS's responsibility to ensure its safe delivery. 

Priority Mail:

These packages are insured. If your package is lost, you are able to file a claim for lost, damaged or missing goods.

First Class Mail:

These packages are not insured. If your package gets lost in the mail you won't be able to file a claim or be compensated for missing goods.

✧Damaged/Incorrect Packages✧

If your item is damaged, incorrect, or faulty, you may be entitled to a refund or a replacement. I do not offer refunds for change of mind. Please contact me and include your order# and photos of the damage and I will get back to you.


We do our best to quality check all our products. Please note that everything is hand made and can potentially come with very minor imperfections.